Term and Conditions

1. Introduction

Welcome to Safety Gear World. These Terms and Conditions govern your use of our website and the purchase of industrial safety equipment and protective gear. By accessing our website and making purchases, you agree to be bound by these terms. Safety Gear World is committed to serving safety managers, industrial professionals, and organizations requiring reliable personal protective equipment (PPE).

2. User Obligations and Responsibilities

2.1 Account Registration

• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account use
• Ensure you are authorized to make purchases on behalf of your organization

2.2 Product Selection Responsibility

• Verify that selected products meet your specific safety requirements
• Confirm product specifications, sizes, and compliance standards
• Ensure proper training for equipment use as required by safety regulations

2.3 Compliance with Safety Standards

• Users are responsible for ensuring purchased equipment meets local safety regulations
• Verify product certifications and compliance with industry standards
• Follow manufacturer guidelines for proper use and maintenance

3. Products and Services Description

3.1 Product Categories

Safety Gear World specializes in professional safety equipment including:

• Head Protection: DAX Hard Hats, DAX CSA Hard Hats, DAX Hard Hats with Mips
• Hand Protection: Cut Resistant Gloves, Cold Condition Gloves
• Eye Protection: Safety Eyewear
• Apparel & Disposables: Professional safety apparel and single-use items
• Cooling & Support: Specialized support equipment
• Office & Facility Safety: Büro equipment and safety accessories

3.2 Product Information Accuracy

• We strive to maintain accurate product descriptions and specifications
• Technical specifications are provided by manufacturers
• Colors may vary slightly due to monitor display differences
• Product availability is subject to change

4. Order and Payment Terms

4.1 Order Processing

• Orders are processed within 1-2 business days after payment confirmation
• Weekend and holiday orders are processed the next business day
• Order confirmation does not guarantee product availability
• We reserve the right to cancel orders for out-of-stock items

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Shipping and Delivery

Shipping Methods:

• Standard Shipping: DHL or FedEx – 10-15 business days after shipment – $12.95
• Free Shipping: EMS – 15-25 business days after shipment – Free on orders over $50

Shipping Regions: We ship worldwide, excluding some Asian countries and remote areas. Contact support for specific location inquiries.

4.4 Pricing and Taxes

• All prices are in US Dollars unless otherwise specified
• Customers are responsible for applicable import duties and taxes
• We reserve the right to adjust prices due to supplier changes

5. Returns and Exchanges

5.1 Return Timeframe

• Returns and exchanges must be requested within 15 days of receipt
• Return authorization must be obtained before shipping items back

5.2 Return Eligibility

Items must meet these conditions:

• Original, unused condition
• All original packaging and tags intact
• Proof of purchase provided
• Resalable condition maintained

5.3 Non-Returnable Items

For health and safety reasons, these categories cannot be returned:

• Disposables (single-use safety items)
• Apparel (for hygiene reasons)
• Cold Condition Gloves (specialized personal protection)
• Cut Resistant Gloves (safety-critical equipment)
• Any opened, used, or damaged items

5.4 Return Process

1. Submit return/exchange request using provided template within 15 days
2. Receive return authorization and shipping instructions (1-2 business days)
3. Ship items back within 7 days of authorization (customer pays return shipping)
4. We process return/exchange upon receipt (3-5 business days)

5.5 Refunds and Exchanges

• Refunds issued to original payment method (Visa, MasterCard, JCB, PayPal)
• Processing time: 5-7 business days after we receive return
• Original shipping costs are non-refundable
• Exchange options: size changes, different products of equal value, or store credit

6. Intellectual Property

6.1 Copyright and Trademarks

• All website content, logos, and product images are property of Safety Gear World
• Product names and brands are trademarks of their respective owners
• Unauthorized use of website content is prohibited

6.2 License to Use

• Users are granted limited license to access and use the website for personal use
• Commercial use of website content requires written permission
• Product information may be used for legitimate business purposes

7. Liability Limitations

7.1 Product Liability

• Safety Gear World provides products as described by manufacturers
• Users are responsible for proper product selection and usage
• We are not liable for improper use or application of safety equipment

7.2 Website Usage

• We are not liable for temporary website unavailability
• Users access the website at their own risk
• We are not responsible for third-party links or content

7.3 Maximum Liability

• Our maximum liability is limited to the purchase price of products
• We are not liable for consequential or incidental damages
• Liability limitations comply with applicable consumer protection laws

8. Privacy and Data Protection

8.1 Data Collection

• We collect necessary information for order processing and customer service
• Payment information is processed securely through certified providers
• Customer data is protected according to industry standards

8.2 Data Usage

• Customer information is used solely for business purposes
• We do not sell customer data to third parties
• Marketing communications are opt-in only

9. Governing Law and Dispute Resolution

9.1 Applicable Law

• These terms are governed by the laws of the State of Florida
• International sales are subject to applicable international trade laws

9.2 Dispute Resolution

• Customers should contact us directly to resolve issues
• We are committed to fair and prompt resolution of disputes
• Legal proceedings must be initiated in the appropriate Florida court

10. Changes to Terms

• We reserve the right to modify these terms at any time
• Changes will be effective upon posting on our website
• Continued use of the website constitutes acceptance of modified terms
• Significant changes will be communicated to registered users